Description

Customer Success Manager
London (Liverpool St.)
£45k – £55k plus great benefits

Working for a start-up but want a company with more support and structure?
Or maybe you’re in an enterprise organisation and looking for somewhere you can make a bigger impact?

If so, we have the perfect opportunity for you…

You’ll be joining an international customer success team based in London, the US and Hong Kong providing first class software support to property customers and ensuring they are getting the most value from your market leading SaaS / software platforms through training and education.

This is a company that is in a good place post lockdown, as their SaaS products and solutions give a huge amount of flexibility within the workplace and commercial real estate sector. They’re investing a lot in the customer success team which is expanding to keep pace with their global growth so now’s a great time for you to join and help shape what the department looks like moving forwards.
The company offer a hybrid working model of 2 days at home and 3 days in the office based in the Liverpool Street area.

We are looking for experienced people to join our team at this level so you will need to know your way around customer success within the SaaS or software sector including client retention, managing risk and renewals.

This company are the market leader in their sector in the UK and are based between London (HQ), New York, LA and Hong Kong so you’ll be supporting platforms and technology that is growing rapidly across the world. This technology is especially appropriate at the moment due to remote and flexible working, and the ability to offer easy to use, workspace solutions that allow the customer a high amount of automation and autonomy.

You can go places in the business the non-political and hard working environment, blending with the opportunity and social aspect means that this is one of our favourite companies to work with.

They’ll give you all of the training and support you need to make a success of this so, if you tick the boxes above, get in touch.

Package
£45k – £55k basic salary
25 days annual leave plus 8 days bank holiday
Birthday day off
Laptop and mobile phone
Gym membership
BUPA medical and dental cover
Pension contribution
Perkbox discount benefits

CRG TEC are a recruitment business acting on behalf of the employer. All applications will be dealt with by a Consultant who specialises in this are

CRG TEC is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender, marriage and civil partnership, religion and belief, pregnancy and maternity/paternity or disability.