The Role: IT Network Support Engineer

Location: Manchester City centre with hybrid working (3 days in the office)

Package: £40 – 45,000 with solid benefits – health, enhanced pension, bonuses, various perks such as wellbeing days.

We’re looking to recruit a senior network support engineer, ideally from a service desk within a managed service or internet service provider (MSP / ISP) background to join this rapid growth MSP, builder and operator of next generation networks across the UK.

We’d be happy to look at network support engineers, perhaps 2 years on top of a networking bias degree who are looking to make that next step forward into a more senior role.

They are well funded, growing and from the Manchester City Centre location, you’ll join the team that will support enterprise LAN, WAN and Wi-Fi solutions to business customers, and in an end to end role, so you’ll get a chance to help to work with the full solution of customer connectivity.

In the service assurance team, you’ll be escalation point and mentor for the 1st and 2nd line so while this is a technical role, you’ll also get the chance to contribute towards process and best practice so a real step towards a leadership position of the future.

Work on the problem, own the solution but then work on the follow up documentation so every issue becomes a learning situation, in a company that is ready to keep investing in next generation solutions and automation.

It’s a mixed vendor environment with bias towards Juniper, but they also use Cisco and we’d pitch this role at a solid CCNA level as a minimum and perhaps nudging towards a CCNP.

Hybrid working, you would likely be in the office 3 days per week and it’s a normal Monday to Friday working hours, no shifts but you’d have the opportunity to join the on-call rota once settled in.

On that basis, you need to live within commuting range of Manchester city centre as you will be in the office for a few days every week but the office is within easy walking distance of all forms of public transport.